Purchase and Refund Policy - Home

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Purchase and Refund Policy

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Purchase and Refund Policy - Text

As of Sept. 2020

Certain content is subject to charges and must be purchased using a credit card or Academy Coins for permanent access to that content and/or to obtain CPD/CME credits for that content. 

Refunds

Academy Coins are not refunded to active accounts.

If you request termination of your active account, you will permanently lose access to that account and all purchased Academy content therein. If you request a refund of purchased Academy Coins on termination of your account, a processing fee of CHF 100 is applied. Academy Coins obtained through ITI Membership/Curriculum packages, vouchers or site activity are excluded from refund.

If your account is terminated (account ban) based on a violation of the Terms of Use, no Academy Coins are refunded to you.