Purchase and Refund Policy - Home
Purchase and Refund Policy - Header
Purchase and Refund Policy - Text
As of Sept. 2020
Certain content is subject to charges and must be purchased using a credit card or Academy Coins for permanent access to that content and/or to obtain CPD/CME credits for that content.
Academy Coins are not refunded to active accounts.
If you request termination of your active account, you will permanently lose access to that account and all purchased Academy content therein. If you request a refund of purchased Academy Coins on termination of your account, a processing fee of CHF 100 is applied. Academy Coins obtained through ITI Membership/Curriculum packages, vouchers or site activity are excluded from refund.