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Frequently asked questions
I am an ITI Member but I cannot open Academy videos. What is the problem?
Check that you either have a digital membership or the required amount of Academy Coins to purchase the item in question.
What is the ‘Free preview’ feature that is displayed on certain learning items?
If you are not logged in or do not have the right to access a learning item, you can still watch a preview of it that will tell you what to expect in terms of content. E.g., you see the introductory slides of a learning module, including the learning objectives.